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Terms & Conditions

Effective Date: May 25, 2026

Welcome to glistenbrand.com (the “Website”), the official online platform for Glisten® appliance cleaning products. These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you (the “User” or “you”) and Summit Brands, the parent company operating Glisten® (collectively referred to as “we,” “us,” or “our”). By accessing, browsing, or using this Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately discontinue use of the Website. We reserve the right to modify, update, or replace these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes acceptance of the revised Terms.

1. Usage Agreement

1.1 Acceptance of Terms

By accessing glistenbrand.com, you enter into a binding contract with Summit Brands. This agreement governs your use of all content, features, functionality, and services available on or through the Website, including but not limited to product information, purchasing links, educational articles, cleaning guides, customer testimonials, and interactive features.

1.2 Eligibility Requirements

You must be at least eighteen (18) years of age to use this Website. By using the Website, you represent and warrant that you meet this age requirement and possess the legal capacity to enter into these Terms. If you are accessing the Website on behalf of a business entity, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

1.3 User Account Responsibilities

While glistenbrand.com does not currently require user registration for browsing, any future account creation will require you to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or security breach.

2. Permitted Use

2.1 Authorized Activities

You may use the Website for lawful, personal, non-commercial purposes related to learning about, researching, and purchasing Glisten® appliance cleaning products. Authorized uses include:

2.2 Prohibited Activities

You expressly agree NOT to:

Violation of these prohibited activities may result in immediate termination of your access and potential legal action.

3. Ownership and Copyright

3.1 Intellectual Property Rights

All content on glistenbrand.com, including but not limited to text, graphics, logos, images, product descriptions, videos, audio clips, digital downloads, data compilations, page layouts, underlying code, and software, is the exclusive property of Summit Brands or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Glisten® name, logo, and all related product names, design marks, and slogans are registered trademarks or trademarks of Summit Brands. You are not granted any right or license to use these marks without prior written permission.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms. This license does not include any right to:

3.3 Copyright Infringement Claims

We respect intellectual property rights and expect users to do the same. If you believe any content on the Website infringes your copyright, please contact us at support@glistenbrand.com with detailed information including: identification of the copyrighted work, location of the allegedly infringing material, your contact information, and a statement of good faith belief that the use is unauthorized.

4. External Websites

4.1 Third-Party Links

Glistenbrand.com contains links to external websites operated by third parties, including but not limited to Amazon.com, Walmart.com, and HomeDepot.com. These links are provided solely for your convenience and reference. We do not control, endorse, sponsor, recommend, or assume responsibility for the content, privacy policies, terms of service, products, services, or practices of any third-party websites.

4.2 Your Responsibility

When you click on external links and leave glistenbrand.com, you do so at your own risk. We encourage you to review the terms and privacy policies of every website you visit. Your interactions with third-party websites, including payment transactions, product purchases, warranty claims, returns, and customer service issues, are solely between you and that third party.

4.3 No Liability for External Content

We expressly disclaim any liability for damages, losses, or injuries arising from your use of third-party websites, regardless of whether such websites are linked from glistenbrand.com. This includes but is not limited to financial losses, data breaches, product defects, shipping delays, or unsatisfactory customer service experiences with external retailers.

5. Affiliate Disclosure and Commission

5.1 Affiliate Relationships

Glistenbrand.com participates in affiliate marketing programs, including but not limited to the Amazon Associates Program. When you click on certain product links and make purchases through affiliated retailers, we may earn a commission at no additional cost to you. These commissions help support the operation and maintenance of the Website while allowing us to provide free educational content about appliance care.

5.2 Transparency Commitment

We are committed to transparent disclosure of our affiliate relationships. Product recommendations featured on glistenbrand.com are based on the genuine quality and effectiveness of Glisten® products, not solely on commission potential. The presence of affiliate links does not influence our product descriptions, usage instructions, or educational content.

5.3 Price Consistency

Prices displayed on glistenbrand.com reflect the most recent information available from retail partners at the time of publication. However, actual prices on third-party websites may differ due to promotions, regional variations, inventory changes, or pricing errors. Affiliate commissions do not affect the price you pay—the cost remains identical whether you access the retailer directly or through our affiliate links.

6. Product Listings and Availability

6.1 Information Accuracy

We strive to ensure that all product information on glistenbrand.com, including descriptions, specifications, ratings, prices, and availability, is accurate and current. However, we do not guarantee the completeness or absolute accuracy of this information. Product formulations, packaging, ingredients, scents, and specifications may change without notice as we continually improve our products.

6.2 No Direct Sales

Glistenbrand.com is an informational and marketing platform. We do not directly sell products through this Website. All purchases occur through authorized third-party retailers such as Amazon. We are not responsible for order fulfillment, shipping, returns, refunds, or customer service related to retail transactions. For purchase-related inquiries, please contact the retailer where you placed your order.

6.3 Product Availability

Product availability is subject to change without notice and depends on retailer inventory levels. Out-of-stock notifications, backorder status, and restocking dates are managed by individual retailers, not by glistenbrand.com. We do not guarantee that any product will be available for purchase at any given time.

6.4 Pricing Disclaimer

All prices displayed are in U.S. dollars and are subject to change without notice. We make reasonable efforts to display accurate pricing, but technical errors, data transmission issues, or retailer updates may result in incorrect price displays. In the event of a pricing error, neither we nor the retailer is obligated to honor the incorrect price.

7. Submissions and Feedback

7.1 User-Generated Content

If you submit comments, suggestions, testimonials, photos, videos, ideas, or other communications to glistenbrand.com through email, contact forms, social media, or any other channel (collectively “Submissions”), you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Submissions in any media format.

7.2 Ownership of Submissions

You retain ownership of the intellectual property rights in your original Submissions, but you acknowledge that we may use them for marketing, advertising, promotional, educational, or commercial purposes without compensation or attribution to you. You waive any moral rights or rights of publicity related to our use of your Submissions.

7.3 Representations and Warranties

By making any Submission, you represent and warrant that:

7.4 No Obligation to Use

We are under no obligation to use, display, or respond to any Submission. We reserve the right to remove, edit, or refuse to post any Submission for any reason without notice or liability.

8. No Warranties

8.1 “As Is” and “As Available” Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, SERVICES, AND INFORMATION PROVIDED THROUGH OR IN CONNECTION WITH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

8.2 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

8.3 Product Performance

While Glisten® products are formulated to high-quality standards, we do not warrant that they will meet your specific expectations or achieve particular cleaning results in your unique appliance environment. Cleaning effectiveness may vary based on factors including appliance age, water hardness, buildup severity, and usage patterns.

9. Liability Limitations

9.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUMMIT BRANDS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO:

This limitation applies regardless of the legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

9.2 Cap on Liability

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED FIFTY DOLLARS ($50.00 USD).

9.3 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. User Indemnification

You agree to indemnify, defend, and hold harmless Summit Brands, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, suppliers, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with our defense of such claims.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, store, and protect your personal information. By using the Website, you consent to the data practices described in the Privacy Policy. We encourage you to review the Privacy Policy carefully to understand our information handling practices.

Key privacy principles include:

12. Modifications

12.1 Right to Modify Terms

We reserve the right to modify, amend, or replace these Terms at any time for any reason at our sole discretion. Changes may be necessary due to legal requirements, business developments, new features, security concerns, or other operational needs.

12.2 Notice of Changes

When we make material changes to these Terms, we will update the “Effective Date” at the top of this page. For significant changes that materially affect your rights or obligations, we may provide additional notice through prominent Website announcements or email notifications to registered users.

12.3 Your Responsibility to Review

It is your responsibility to review these Terms periodically for changes. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Website immediately.

13. Access Termination

13.1 Our Right to Terminate

We reserve the right, in our sole discretion, to terminate, suspend, or restrict your access to the Website, in whole or in part, at any time, with or without notice, for any reason, including but not limited to:

13.2 Your Right to Discontinue

You may stop using the Website at any time. Upon termination of your access, your right to use the Website immediately ceases.

13.3 Survival of Terms

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

14. Legal Jurisdiction

14.1 Governing Law

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the State of Indiana, United States of America, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and Summit Brands arising out of or relating to these Terms or the Website shall be brought exclusively in the federal or state courts located in Allen County, Indiana.

14.2 Consent to Jurisdiction

By using the Website, you irrevocably consent to the personal jurisdiction of the courts located in Allen County, Indiana, and waive any objection to venue in such courts. You also waive any claim that such courts constitute an inconvenient forum.

14.3 Dispute Resolution

Before initiating any legal action, you agree to first contact us at support@glistenbrand.com to attempt to resolve the dispute informally. Many disputes can be resolved quickly and amicably through direct communication.

15. Severability Clause

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

16. Questions About These Terms

If you have any questions, concerns, or comments about these Terms and Conditions, or if you need clarification about any provision, please contact us through the following channels:

Email: support@glistenbrand.com
Phone: 1-888-476-6688
Mail: Glisten® Customer Support
6714 Pointe Inverness Way, Suite 200e
Fort Wayne, IN 46804-7935
United States